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Common Issues & Solutions

How do I connect my LinkedIn account?

Getting Started
Go to Settings > LinkedIn Connection and click 'Connect LinkedIn'. You'll be redirected to LinkedIn to authorize Repost AI. We use OAuth 2.0, so we never see your password.

Why isn't my post publishing to LinkedIn?

Publishing
Check: 1) LinkedIn connection is active in Settings, 2) Post is scheduled (not draft), 3) Your LinkedIn account has posting permissions. If issues persist, try reconnecting LinkedIn.

How do I cancel my subscription?

Billing
Go to Settings > Billing > Cancel Subscription. Your access continues until the end of your billing period. No refunds for partial months.

Can I schedule posts for multiple LinkedIn accounts?

Features
Yes! Free plan supports 1 account, Starter supports 3, Pro supports unlimited. Add accounts in Settings > LinkedIn Accounts.

How does the AI content generation work?

AI Features
We use advanced AI (GPT-4) combined with analysis of viral LinkedIn posts. Our RAG (Retrieval-Augmented Generation) system finds similar successful posts and generates content following proven patterns.

Is my data secure?

Security
Yes! We use bank-level encryption (SSL/TLS), OAuth 2.0 authentication, and never store your LinkedIn password. We're GDPR and CCPA compliant. See our Security page for details.

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